Refund policy

At iptvi4, we are committed to providing a high-quality IPTV experience. If you are not fully satisfied with our service, we offer a 7-day money-back guarantee from the date of purchase.

1. Eligibility for a Refund

To be eligible for a refund, the following conditions must be met:

Your refund request must be submitted within 7 days from the date of purchase. The request must be made by the original account holder. Your account must not be flagged for abuse, credential sharing, or any violation of our Terms of Service. Refunds apply to first-time purchases only. Renewals and reactivations are not eligible.

2. Non-Refundable Cases

Refunds will not be issued in the following situations:

The 7-day refund period has expired. The subscription was a renewal, upgrade, or purchased under a promotional or discounted plan. Your account was suspended due to a breach of our Terms of Service. Issues are caused by your internet connection, device incompatibility, or third-party applications. You have already received a refund on a previous purchase.

3. How to Request a Refund

To submit a refund request, please visit our Contact Us page and provide your full name, the email address used at the time of purchase, your order ID or transaction reference, and a brief reason for your refund request. Our support team will review your request and respond within 24 to 48 hours.

4. Refund Processing

Once your refund is approved, it will be processed back to your original payment method within 5 to 10 business days, depending on your bank or payment provider.

5. Support

For any questions, issues, or assistance related to your subscription or service, please visit our Contact Us page. Our support team is available and ready to help you.

6. Changes to This Policy

iptvi4 reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our service after changes are made constitutes your acceptance of the new policy.